By accessing and using the Aerizos platform, you agree to adhere to these Terms and Conditions. Please review them carefully before making any flight bookings or using our services. If you do not agree with these terms, we kindly ask that you refrain from using our platform.
1. Overview
Aerizos is a U.S.-based online travel service specializing in flight bookings. We are not an airline, but we collaborate with reputable airline partners to deliver a seamless booking experience.
These Terms and Conditions outline your rights and responsibilities while using our website and services, including any transactions completed through Aerizos.
2. Acceptable Use
When using Aerizos, you agree to:
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Use our platform solely for legal and legitimate purposes.
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Confirm that you are at least 18 years old, or have the explicit consent of a parent or legal guardian.
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Avoid any unauthorized access, system interference, or other prohibited activities.
3. Flight Booking and Payment
Booking Flights: You must provide accurate, complete, and current information for all passengers, including contact details and payment information.
Payment Methods: Full payment is required through our accepted payment channels, including major credit/debit cards and secure online payment gateways.
Booking Confirmation: Once your payment is successfully processed, you will receive a confirmation email. It is your responsibility to verify that all booking details, including passenger names, dates, and flight times, are correct.
4. Cancellations and Refunds
Canceling Flights: All cancellation requests must adhere to the timeframes and conditions specified in our Cancellation & Refund Policy.
Refund Processing: Approved refunds will be returned to your original payment method, typically within 7–14 business days, depending on your bank or airline.
Non-Refundable Tickets: Certain fares may be non-refundable or subject to cancellation/change fees. Always review fare conditions before finalizing your booking.
5. Pricing and Additional Fees
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All prices are displayed in U.S. Dollars (USD) and may vary due to availability, taxes, or airline fees.
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The total amount, including applicable taxes and charges, will be confirmed during checkout.
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Optional services such as baggage, seat selection, upgrades, or schedule modifications may involve additional fees, which will be clearly displayed before payment.
6. Privacy and Data Security
Aerizos is committed to safeguarding your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your data. By using Aerizos, you consent to the terms outlined in our privacy practices.
7. Limitation of Liability
Aerizos is not responsible for technical difficulties, website outages, or delays affecting your booking experience.
As a booking platform, we cannot be held liable for airline-related issues such as flight delays, cancellations, lost baggage, or missed connections.
Our maximum liability, if applicable, is limited to the total amount paid for your booking through Aerizos.
8. Updates to Terms
We may revise or update these Terms and Conditions at any time without prior notice. All updates will be posted on this page, and continued use of Aerizos constitutes acceptance of the latest terms.
9. Contact Information
For questions or support regarding these Terms and Conditions, please contact our team:
Email: support@aerizos.com
Phone: +1 888-889-0355
Address: 7326 15th Ave NE, Seattle, WA 98115, USA
Our Commitment
At Aerizos, our mission is to provide a safe, reliable, and user-friendly flight booking experience. Your satisfaction and trust are our top priorities, and we aim to make your travel planning as smooth and stress-free as possible.