At Aerizos, we know that travel plans can change unexpectedly. Our goal is to provide flexible, clear, and hassle-free solutions for flight cancellations, rescheduling, and refunds. Please review this policy carefully to ensure smooth handling of any booking changes.
1. Flight Cancellations
24-Hour Free Cancellation: You may cancel your booking within 24 hours of purchase to receive a full refund with no additional charges. This gives you peace of mind when making travel decisions.
Non-Refundable Tickets: Certain fares may be partially refundable or non-refundable, depending on airline rules. Always check fare conditions before confirming your booking.
Cancellation Fees: After the 24-hour window, cancellation fees may apply according to airline policies. Fees vary by ticket type, airline, and timing of the cancellation.
2. How to Cancel Your Flight
To cancel your flight, contact the Aerizos Customer Support Team:
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Email: support@aerizos.com
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Phone: +1 888-889-0355
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Address: 7326 15th Ave NE, Seattle, WA 98115, USA
Pro Tip: Keep your booking reference ready to speed up the cancellation process.
3. Refunds
Processing Time: Approved refunds are credited to your original payment method, usually within 7–14 business days, depending on your bank or payment provider.
Partial Refunds: For partially refundable tickets, refunds will follow the specific airline fare rules and ticket conditions.
4. Flight Changes & Rescheduling
If your travel plans need adjusting, Aerizos can assist with flight modifications:
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Change Fees: Airline fees may apply based on fare rules.
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Availability: New flights or routes are subject to airline approval.
Our support team will guide you through rescheduling to minimize disruptions to your journey.
5. Special Circumstances
We understand that unforeseen events may affect travel, including:
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Medical emergencies
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Natural disasters
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Government travel restrictions
In these cases, Aerizos will work with the airline to arrange refunds, travel credits, or rebooking options. Relevant documentation may be required to verify the situation.
6. Non-Refundable Charges
Certain charges are non-refundable, including:
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Service fees
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Booking fees
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Administrative costs
These fees apply regardless of cancellations or flight changes.
7. Requesting Modifications or Refunds
To request cancellations, flight changes, or refunds:
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Contact the Aerizos Support Team
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Provide your booking reference and relevant details
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Our team will guide you step by step for a smooth resolution
8. Customer Support
Aerizos offers 24/7 support to ensure your travel experience is worry-free:
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Email: support@aerizos.com
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Phone: +1 888-889-0355
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Address: 7326 15th Ave NE, Seattle, WA 98115, USA
Why Choose Aerizos?
With Aerizos, you can book flights with confidence. Our flexible cancellation policies, transparent refund procedures, and round-the-clock support make your travel planning stress-free. We are committed to helping you enjoy your journey with peace of mind.